Customer Support -- FAQ

FAQ -- Frequently Asked Questions

This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

How do I Join?

Dubuque Builders Exchange has three levels of membership:

1. Comprehensive membership ($400 per year) includes; use of the planroom, you will receive the construction update once a week, and you are eligible for the phone or insurance programs offered to you only through the Builders Exchange.

2. Associate membership ( $325.00 per year) includes; the construction update once a week, and you are eligible for the phone or insurance programs offered to you only through the Builders Exchange.

3. Basic membership ($175.00 per year) includes; eligibility to the phone or insurance programs offered to you only through the Builders Exchange.

Pick the level of membership that best meets the needs of your business and call the Dubuque Builders Exchange at (319)583-8459 and have them send you or fax you an application.

Or fill out the On line member application form on this web site.

How can I find a plan room in my area?

To find a MBI plan room in your area you can call Terry at the Dubuque Builders Exchange for plan room address's and phone numbers.

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Why doesn't the web site look right?

Not all web browsers view web sites the same. The DBX web site was designed to be viewed in Internet Explorer if you don't have Internet Explorer You can down load it for free from Microsoft's FTP site at, http://www.microsoft.com/ie/defalt.asp

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Who is MBI ?

MBI is Master Builders of Iowa. They operate planrooms in a network system throughout the state of Iowa.

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What is a URL?

URL is an exact address of a website or a website page.Back to Top

When does the web site advertising get updated?

Generally the web site advertising gets updated weekly on Friday.

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